Privacy Policy

InHouse Compute LLC ("InHouse Compute," "we," "us," or "our") provides private-AI infrastructure assessment and deployment services. This policy explains how we handle personal information through inhousecompute.com, our authenticated assessment portal, business communications, and our scheduling and customer-intake tools.

Information we collect

• Inquiry information: name, work email, company, IT provider or MSP, private-AI use-case description, and stated service interest.
• Inquiry source information: landing path and allowlisted campaign parameters such as utm_source, utm_medium, utm_campaign, and utm_content when present on the inquiry page.
• Consent-aware measurement information: page and referral information, campaign source, general browser/device information, and events such as an inquiry submission or fit-call-link click. When measurement consent is granted, Google may also use cookies or similar identifiers to measure visits and advertising effectiveness.
• Communications and scheduling: email contents, meeting time, attendees, and information a person chooses to provide during a business conversation.
• Business relationship information: company role, deal stage, proposal, contract, invoice, support, and engagement records.
• Assessment and agreement information: authorized participant work email, company, signer name and title, electronic-signature consent and intent, agreement content and hash, signature timestamps, questionnaire answers, use-case and technical planning facts, and case status.
• Technical and security information: IP address, request metadata, browser/device signals, authentication events, security events, and Cloudflare Turnstile or Access results used to deliver and protect the site and portal.

Do not send passwords, credentials, payment-card data, government identifiers, health or biometric information, children’s data, export-controlled data, confidential source documents, or other Restricted information through the public form or standard assessment portal. The portal is for business and technical planning facts, categories, constraints, and representative examples, not source-document contents.

How we use information

We use personal information to:

• respond to inquiries and determine whether our services are a fit;
• schedule and conduct meetings;
• prepare, electronically sign, retain, provide, save, resume, review, and document a fit review, pilot, or deployment;
• prepare, perform, secure, document, and support requested services;
• manage customer and vendor relationships, contracts, invoices, and records;
• protect the website and business systems from spam, fraud, and misuse;
• with the visitor's choice, measure which pages, campaigns, and interactions lead to inquiries and fit-call interest;
• comply with law, enforce agreements, and establish or defend legal claims; and
• send individualized B2B service communications. You may opt out of promotional follow-up by replying “unsubscribe” or emailing us.

We do not use public-form or assessment information to make solely automated decisions that produce legal or similarly significant effects. Assessment recommendations receive human review.

How information is collected and shared

We collect information directly from the person or company communicating with us and automatically from website and security services used for the request. We disclose information only as reasonably necessary to:

• Cloudflare, for DNS, website and portal delivery, request processing, Turnstile bot protection, assessment authentication, electronic-signature evidence, PDF generation, database storage, and security logging;
• HubSpot, for the contact form, CRM record, and inquiry notification;
• Google Workspace, for business email, Drive, Calendar, and Google Meet;
• Google Analytics and Google Ads, for consent-aware website and advertising measurement. Advertising personalization, remarketing, Customer Match, and enhanced conversions are not enabled;
• approved infrastructure, accounting, payment, insurance, legal, or other professional-service providers supporting the business;
• a customer-approved private AI research environment configured not to use submitted information to train shared models, but only when the engagement and customer instructions authorize that processing;
• government authorities or other parties when reasonably necessary to comply with law, protect rights or safety, investigate misuse, or respond to lawful process; or
• a successor in a merger, financing, reorganization, or sale, subject to appropriate confidentiality and notice obligations.

Service providers may process information in locations where they operate, subject to their agreements and applicable law. Customer-specific location or residency requirements must be agreed in writing before data is provided.

No sale or targeted advertising

We do not sell personal information. We do not use personal information for cross-context behavioral or targeted advertising. We do not knowingly sell sensitive personal information or biometric data. Google measurement storage is denied by default. The Google tag may send limited cookieless measurement signals while consent is denied; Google measurement cookies or similar browser identifiers are enabled only after a visitor selects “Allow measurement.” We do not use the tag for advertising personalization, remarketing, Customer Match, or enhanced conversions. Cloudflare may use technically necessary browser storage, including Access authentication cookies, or signals to deliver and protect the site and portal.

Measurement choices

The measurement panel allows a visitor to allow or decline Google measurement storage. The choice is stored in the visitor's browser so it can be applied on later visits. A visitor may reopen the panel at any time using “Measurement preferences” in the website footer. Declining or withdrawing measurement consent does not affect access to the site or services.

Retention

• ordinary inquiry and CRM records: up to 24 months after the last meaningful interaction;
• declined or unqualified inquiry records: up to 12 months;
• unsubmitted portal drafts: until the invitation expires, normally 30 days;
• completed agreements and signature audit records: the final PDF is generally retained in restricted Drive for seven years after the relationship ends; the active portal copy follows the portal case period after archive;
• submitted portal answers: normally 30 days after submission, with earlier deletion after confirmed import when practical;
• imported assessment questionnaires and working notes: normally 12 months after the final report;
• opt-out records: a minimal suppression record as long as needed to honor the request;
• contracts, invoices, tax records, and final customer deliverables: generally seven years after the relationship ends or payment is complete; and
• security and technical records: according to operational need, provider settings, contractual obligations, and law.

Customer data processed during an engagement follows the signed agreement and our retention schedule. We may retain information longer when required by law, a litigation hold, a security investigation, or an unresolved payment or contract matter.

Security

We use administrative, technical, and physical safeguards designed for the nature of the information we handle, including access controls, MFA where available, encrypted services and devices, data minimization, restricted customer workspaces, case-specific participant authorization, application-layer encryption of portal agreement and answer content at rest, and documented incident response. Signer and audit metadata remains available to the authorized service for attribution and recordkeeping. Portal encryption is not end-to-end: the service decrypts content for authorized display, signing, PDF generation, export, and assessment work. No system is completely secure, and we cannot guarantee absolute security.

Your choices and privacy requests

Depending on applicable law, you may request access to, correction of, deletion of, or a copy of personal information, or object to certain uses. Email hello@inhousecompute.com with the subject “Privacy Request.” We will authenticate and respond as required by applicable law. If we deny a request, you may appeal by replying with the subject “Privacy Appeal.”

We may retain information exempt from a request or required for legal, security, recordkeeping, fraud-prevention, or contract purposes. We will not discriminate against a person for exercising an applicable privacy right.

Children

The site and services are intended for business users and are not directed to children under 13. We do not knowingly collect personal information from a child through the site. Contact us if you believe a child submitted information.

Third-party sites

Links to third-party sites are provided for convenience. Their privacy practices are governed by their own notices, not this policy.

Changes

We may update this policy when our practices, vendors, or legal obligations change. The current version and effective date will be posted here. Material changes will be highlighted or otherwise noticed when appropriate.

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