Privacy Policy

InHouse Compute LLC ("InHouse Compute," "we," "us," or "our") develops InHouse, a local AI desktop app, and provides private-AI deployment services for organizations. This policy explains how we handle personal information through inhousecompute.com, alpha notification requests, business inquiries and communications, scheduling tools, and records from our authenticated assessment portal, which is closed to new engagements.

Information we collect

• Inquiry information: name, work email, company, IT provider or MSP, private-AI use-case description, and stated service interest.
• Inquiry source information: landing path and allowlisted campaign parameters such as utm_source, utm_medium, utm_campaign, and utm_content when present on the inquiry page.
• Alpha notification request: the email address you provide, the time our server receives the request, and the notice shown when you select “Notify me”: “One email when the alpha opens. No newsletter.” The dedicated signup form sends this information to HubSpot. It does not ask for your computer details, app activity, or chats.
• Consent-based measurement information: after you allow measurement, page and referral information, campaign source, general browser/device information, and events such as an inquiry submission or fit-call-link click. Google receives no alpha signup email address, timestamp, or consent text.
• Communications and scheduling: email contents, meeting time, attendees, and information a person chooses to provide during a business conversation.
• Business relationship information: company role, deal stage, proposal, contract, invoice, support, and engagement records.
• Assessment and agreement information (historical): from engagements handled while the authenticated assessment portal was open: authorized participant work email, company, signer name and title, electronic-signature consent and intent, agreement content and hash, signature timestamps, questionnaire answers, use-case and technical planning facts, and case status. The portal is closed to new engagements.
• Technical and security information: IP address, request metadata, browser/device signals, authentication events, security events, and Cloudflare Turnstile or Access results used to deliver and protect the site and portal.

Do not send passwords, credentials, payment-card data, government identifiers, health or biometric information, children’s data, export-controlled data, confidential source documents, or other Restricted information through the public form or standard assessment portal. The portal is for business and technical planning facts, categories, constraints, and representative examples, not source-document contents.

How we use information

We use personal information to:

• respond to inquiries and determine whether our services are a fit;
• schedule and conduct meetings;
• prepare, electronically sign, retain, provide, save, resume, review, and document a fit review, pilot, or deployment;
• prepare, perform, secure, document, and support requested services;
• manage customer and vendor relationships, contracts, invoices, and records;
• protect the website and business systems from spam, fraud, and misuse;
• only after a visitor allows measurement, measure which pages, campaigns, and interactions lead to inquiries and fit-call interest;
• send one email to people who request it when the InHouse alpha opens. The request is optional and is not required to view the site or use the InHouse app when available. It does not guarantee a release date, download, invitation, or access. We do not promise an immediate confirmation email, and the request does not sign anyone up for product updates or marketing;
• comply with law, enforce agreements, and establish or defend legal claims; and
• send individualized B2B service communications. You may opt out of promotional follow-up by replying “unsubscribe” or emailing us.

We do not use public-form or assessment information to make solely automated decisions that produce legal or similarly significant effects. Assessment recommendations receive human review.

How information is collected and shared

We collect information directly from the person or company communicating with us and automatically from website and security services used for the request. Cloudflare processes the signup request for website delivery and Turnstile bot protection. HubSpot receives the alpha notification request through a dedicated signup form. We disclose information only as reasonably necessary to:

• Cloudflare, for DNS, website and portal delivery, request processing, Turnstile bot protection, assessment authentication, electronic-signature evidence, PDF generation, database storage, and security logging;
• HubSpot, for the contact and dedicated alpha signup forms, CRM records, and inquiry notification;
• Google Workspace, for business email, Drive, Calendar, and Google Meet;
• Google Analytics and Google Ads, for website and advertising measurement only after you allow it. The Google tag does not load when you have not allowed measurement or have declined it. Signup addresses, timestamps, and consent choices are not sent to Google. Advertising personalization, remarketing, Customer Match, and enhanced conversions are not enabled;
• approved infrastructure, accounting, payment, insurance, legal, or other professional-service providers supporting the business;
• a customer-approved private AI research environment configured not to use submitted information to train shared models, but only when the engagement and customer instructions authorize that processing;
• government authorities or other parties when reasonably necessary to comply with law, protect rights or safety, investigate misuse, or respond to lawful process; or
• a successor in a merger, financing, reorganization, or sale, subject to appropriate confidentiality and notice obligations.

Service providers may process information in locations where they operate, subject to their agreements and applicable law. Customer-specific location or residency requirements must be agreed in writing before data is provided.

No sale or targeted advertising

We do not sell personal information. We do not use personal information for cross-context behavioral or targeted advertising. We do not knowingly sell sensitive personal information or biometric data. The Google tag is not loaded until a visitor selects “Allow measurement.” If a visitor declines, the tag stays off. When a visitor withdraws consent, the site reloads without the tag. Google measurement cookies or similar browser identifiers are used only after consent. We do not use the tag for advertising personalization, remarketing, Customer Match, or enhanced conversions. Cloudflare may use technically necessary browser storage, including Access authentication cookies, or signals to deliver and protect the site and portal.

Measurement choices

The measurement panel lets a visitor allow or decline Google measurement. The choice is stored in the visitor's browser so it can be applied on later visits. A visitor may reopen the panel at any time using “Measurement preferences” in the website footer. Declining or withdrawing consent does not affect access to the site, the alpha notification form, or the local app.

Retention

The portal-specific periods below apply to records from engagements handled while the authenticated assessment portal was open. The portal is closed to new engagements; new work begins with the free fit and readiness review and the $999 pilot.

• ordinary inquiry and CRM records, including alpha notification requests: up to 24 months after the last meaningful interaction;
• declined or unqualified inquiry records: up to 12 months;
• unsubmitted portal drafts: until the invitation expires, normally 30 days;
• completed agreements and signature audit records: the final PDF is generally retained in restricted Drive for seven years after the relationship ends; the active portal copy follows the portal case period after archive;
• submitted portal answers: normally 30 days after submission, with earlier deletion after confirmed import when practical;
• imported assessment questionnaires and working notes: normally 12 months after the final report;
• opt-out records: a minimal suppression record as long as needed to honor the request;
• contracts, invoices, tax records, and final customer deliverables: generally seven years after the relationship ends or payment is complete; and
• security and technical records: according to operational need, provider settings, contractual obligations, and law.

Customer data processed during an engagement follows the signed agreement and our retention schedule. We may retain information longer when required by law, a litigation hold, a security investigation, or an unresolved payment or contract matter.

You can withdraw an alpha notification request at any time by writing to hello@inhousecompute.com with the subject “Alpha Notification.” We will remove the address from the notification list and keep only a minimal suppression record as needed to honor your request. We review and deduplicate requests before sending the single alpha-opening email.

Security

We use administrative, technical, and physical safeguards designed for the nature of the information we handle, including access controls, MFA where available, encrypted services and devices, data minimization, restricted customer workspaces, case-specific participant authorization, application-layer encryption of portal agreement and answer content at rest, and documented incident response. Signer and audit metadata remains available to the authorized service for attribution and recordkeeping. Portal encryption is not end-to-end: the service decrypts content for authorized display, signing, PDF generation, export, and assessment work. No system is completely secure, and we cannot guarantee absolute security.

Your choices and privacy requests

Depending on applicable law, you may request access to, correction of, deletion of, or a copy of personal information, or object to certain uses. Email hello@inhousecompute.com with the subject “Privacy Request.” We will authenticate and respond as required by applicable law. If we deny a request, you may appeal by replying with the subject “Privacy Appeal.”

We may retain information exempt from a request or required for legal, security, recordkeeping, fraud-prevention, or contract purposes. We will not discriminate against a person for exercising an applicable privacy right.

Children

The site's business services are intended for business users. The site is not directed to children under 13, and we do not knowingly collect a child's personal information through it. Contact us if you believe a child submitted information.

Third-party sites

Links to third-party sites are provided for convenience. Their privacy practices are governed by their own notices, not this policy.

Changes

We may update this policy when our practices, vendors, or legal obligations change. The current version and effective date will be posted here. Material changes will be highlighted or otherwise noticed when appropriate.

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